BOOKING POLICIES
DEPOSITS
US $150 per person is required to confirm a reservation. Final balance due 45 days prior to arrival date (60 days if travel is during high season). Reservations are not confirmed until proper payment is received.
CANCELLATION/REFUND
All cancellations must be made in writing and acknowledged as received by the resort.
* No shows or premature departures – no refund.
* Cancellation fees will be deducted from all refunds.
* 45 days (60 days for high season) or more before arrival - full refund
* 30-44 days full refund minus one night’s fee at rack rates. (45-59 days for high season)
* 29 days or less (44 days or less for high season) before arrival: No refund.
CURRENCY
Payments must be made in US Dollars. Sender must pay for any and all bank transfer fees. We also accept MasterCard and Visa.
Upon arrival a MasterCard or Visa credit card is needed as a deposit against incidental charges incurred during the stay. If a guest does not have a credit card then a deposit of US $150 (BZ $300) per person will be required. No personal checks or American Express cards will be accepted in Belize.
Please note: Charges to credit cards processed in Belize will be in Belize dollars. Hamanasi is not responsible for any currency rate of exchange variances applied by banks.
CHANGES IN RESERVATION
The unused portion of hotel and/or any part of the package plans and trips not taken by customer’s choice are non-transferable and not refundable. Trips cancelled as a result of inclement weather and/or acts of God are non-transferable and not refundable. Hamanasi is not responsible for missed or delayed flights!
PROOF OF CITIZENSHIP/VISA REQUIREMENTS
Guests are responsible for determining and obtaining proper entry documentation. All foreign nationals require a passport to enter Belize. Visitors from some countries may require a visa. No refunds will be granted for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa.
INSURANCE
Hamanasi strongly encourages all guests to purchase medical, accident, luggage, emergency trip cancellation and dive insurance.
CHILDREN
Hamanasi has guests with children that have a great time during their stay however the parents have to plan on spending a lot of time with their children as we do not have a children’s program in place.
Parents should maintain responsibility for their children at all times when staying at Hamanasi. Hamanasi does not claim that it is able to ensure children's safety while on property or during any of Hamanasi's organized tours and maintains that this is the responsibility of the parent. Parents should be aware that Hamanasi staff is not trained in the specific care of children and Hamanasi’s swimming pool does not have a life guard on duty.
Parents should be aware that they will be responsible for the supervision and entertainment of their children while staying at the resort. Note that Hamanasi does not have television available on premises. Hamanasi may be able to assist parents in contracting a local baby sitter while they participate in tours and activities in the area. Hamanasi can provide personalized tours for families at an al la carte price.
Children ages six years and younger are not likely to be able to participate in any of our organized tours.
SEASONS
Low: 10 June – 14 December 2007, Except for Thanksgiving week (Saturday to Saturday)
High: 15 December 2006 – 6 January 2007, 10 February – 13 April 2007
Shoulder: 7 January – 9 February 2007, 14 April – 9 June 2007 Thanksgiving week (Saturday to Saturday)
Prices are in US Dollars and are subject to change without notice.
Conditions subject to change without notice!
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